Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.
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Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About USDS
At TikTok, we're committed to a process of continuous innovation and improvement in our user experience and safety controls. We're proud to be able to serve a global community of more than a billion people who use TikTok to creatively express themselves and be entertained, and we're dedicated to giving them a platform that builds opportunity and fosters connection. We also take our responsibility to safeguard our community seriously, both in how we address potentially harmful content and how we protect against unauthorized access to user data.
U.S. Data Security (“USDS”) is a standalone department of TikTok in the U.S. This new security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and user data in the U.S., so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
As a member of the Legal Policy Operations (LPO) team, you will be integral in ensuring that TikTok is a safe and trustworthy place for our community. Our team is a specialized group covering Privacy, Intellectual Property & Identity, Legal Response, and Investigations. Within and across each vertical, we work together to develop efficient workflows and thoughtful policies that mitigate legal risk. We are here to ensure a scalable model to meet what the law requires in an operationally feasible way while protecting user rights. We support our Trust and Safety organization, and wider company colleagues ensure that we are sustaining an equitable platform that inspires creativity across all markets.
Responsibilities
- Demonstrate operational excellence on a team that evaluates legal risk while balancing user privacy
- Lead escalations of urgent legal requests, liaising with Product, Policy, Communications and Legal teams whenever necessary.
- Independently analyze civil third-party requests for data and evaluate available information.
- Prepare responses to third-party data requests and serve as primary point of contact for third parties seeking user data, including negotiating scope of requests, and achieving consensus.
- Escalate to and collaborate with legal counsel relating to complex civil litigation pursuant to third-party requests for data.
- Serve as a custodian of records
- Develop policies and procedures to ensure effective compliance with requests and to scale team and company growth.
- Collaborate closely with cross functional internal stakeholders
- Gather and analyze relevant data to ensure effective compliance with requests and scale with team and company growth across US and regional markets.
- Identify problems and issues across organizations and create programs and processes to solve them proactively.
- Manage multiple interdependent projects of moderate complexity and scope.
- Be aware of and willing to operate in a work environment with possible exposure to sensitive content that includes child exploitation, graphic violence, self-injury and suicide, and other content which may be considered offensive or disturbing.
- Be responsible for handling sensitive information in a manner complying with our Terms of Service, applicable laws and regulations, and internal SOPs while protecting user privacy.
- Create and articulate written and/or verbal responses to questions from private or defense attorneys, regulatory agencies, and other government entities seeking user for civil investigations in addition to internal teams regarding Civil Response scope, policy, and process.
- Draft internal documentation, workflows and procedures concerning safety and data disclosure.
- Bachelor’s degree or equivalent experience
- Paralegal Certificate
- 3-5 Years of relevant experience handling subpoena compliance and responding to civil requests
- Proven ability to handle legal analysis and research
- Ability to exercise judgment and discretion with minimal oversight to evaluate appropriate responses to civil and government requests for data
- Proven negotiator with strong attention to detail, highly self-driven and results oriented.
- Ability to function well in high-responsibility situations and smoothly take the lead if necessary.
- Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality
- Excellent verbal and written communication skills should be able to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement
- Ability to work successfully in cross-functional teams, including with senior stakeholders and executives.
- Address sensitive content issues, including but not limited to graphic images, videos, and writings, offensive or derogatory language, child safety, and other potentially objectionable material.
- Knowledge of legal documents (e.g., civil, and criminal subpoenas, court orders and search warrants).
- Relevant Legal response or Law Enforcement Response Team experience- especially global markets.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at usds.accommodations@tiktok.com
Job Information
The base salary range for this position in the selected city is $79800 - $188522 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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