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Summary
The Role
The Group Rooms Coordinator will be responsible but not limited to group reservations and group rooms inventory as part of the convention services process, specifically:
- Establish initial contact with customer at file turnover.
- Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtaining and managing changes to rooming lists, and tracking and managing the inventory for individual call-in groups.
- Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and rebate/commission calculations.
Group Room Coordinators will work Monday – Friday.
The Hotel
Come work with us in the center of vibrant downtown Tempe, AZ! From the smell of the citrus in our courtyard, to working with colleagues who have built longevity in their careers, you will be surrounded with a sense of home while creating a career at our hotel.
You will be part of a rock-star team and company that has earned a spot on Fortunes “100 Best Companies to Work For” over the past decade!
Qualifications
About The Hiring Process
We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Please note that we conduct background checks for all new hires.
Qualifications
- Expert knowledge of Word, Excel and Encore/Spirit
- Excellent multi-tasking and organizational skills
- Excellent time-management skills
- Excellent customer service and interface skills
- Understanding of rooms merchandising and yield management processes
The Benefits & Perks
Our Hotels have the best to offer including: free uniforms, free covered parking, paid vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, tuition reimbursement property specific benefits, excellent training and professional development and many more!
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
We Welcome You
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
