ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries to the appropriate departments.
- Directs visitors by maintaining employee and department directories; and providing instructions, and following up with the appropriate team.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Serves as the primary contact for all interviews being scheduled for company, and coordinates to have applications ready for candidate as needed, as well as alerting the hiring managers and recruiter of any issues, delays, or no shows.
- Maintains the applications in file for recruiter, and provides such forms at the end of day to consolidate file.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Receives, sorts, and routes mail, and maintains and routes publications. Orders, receives, and maintains office supplies.
- Coordinates travel arrangements for the executives and the operations team as needed.
- Performs other clerical tasks as needed.
ESSENTIAL KNOWLEDGE, SKILL & LICENSES:
- Customer Service - Manages difficult or emotional customer situations; responds to requests for service and assistance.
- Communication skills – Effective in both oral and written communication
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness.
- Quantity - Meets productivity standards.
- Safety and Security - Reports potentially unsafe conditions.
- Attendance/Punctuality - Is consistently at work and on time.
EDUCATION AND/OR EXPERIENCE:
- High school diploma or equivalent
- At least three months related experience
- Bi-lingual Spanish preferred
What’s our Pay rate?
- $25 per hour
- The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
BENEFITS
- Medical, Dental, and Vision benefits
- Life Insurance, Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $14.2 Billion Company, plus company matching
- Wellness Program, Daily Team Exercises
- Metro Tap Card and Metro-link Reimbursement
- Westlake University, Certification Programs
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- AT&T Wireless Discounts
- Employee Loan Assistance
- Onsite Yoga, Treadmill Desks
- Annual Flu Shots, Biometric Screenings
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- HGym
- Rental Car Discounts
- Dell Member Purchase Program
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
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