Fireworks Forever is looking for active, outgoing, and energetic individuals who think fireworks are as awesome as puppies! Ideal candidates are customer focused, detail oriented, quick to learn, and unflappable. A genuine respect for backyard fireworks and the workplace, and the ability to excel in unpredictable environments are musts. Cashiering experience is a plus. If this sounds like the right summer job for you, and you have a track record for effort and respect, apply now!
Job Type: Seasonal June - July 4
Pay: $20/hr, +$2/hr weekends (Sat/Sun), +$5/hr Peak Season (6/24/23-7/4/23), paid training ($18/hr)
Benefits: Employee discount, staff raffle, bonus possibilities, overtime (time and one half)
Schedule: Flexible
About Fireworks Forever:
At Fireworks Forever our mission is to promote, preserve, and protect the responsible enjoyment of backyard fireworks through superior products, stellar service, multifaceted education, and a passion for sparking joy. Founded in 1981, we are a second generation, family-owned business of true fireworks geeks. We focus on responsibility, respect, safety, & fun. Our goal with the Sales Associate position is to reward hard-working persons of character with high-earning potential in an environment that cultivates personal and professional development.
The Primary Functions of a Sales Associate:
- Support store management and staff
- Maximize customer satisfaction and retention.
- Help the store achieve sales objectives and increase sales revenue through stellar customer service, and properly and efficiently replenishing stock.
- Assist and encourage customers in making selections practicing suggestive selling and upselling.
- Educate people on the safe, respectful, and responsible use of our merchandise.
- Maintain appearance of sales floor, stock/storage areas, and exterior.
- Cashier (responsible for accuracy of sales, cash drawer funds, paperwork, and procedures).
- Be the reason someone smiles today.
To perform this job successfully, an individual must be able to satisfactorily perform the following essential Duties and Responsibilities:
- Responsible for selling store merchandise while maintaining the Company's standard of Customer Service including acknowledgement of all customers through verbal and non-verbal forms, such as a greeting/thanking, smiling and eye contact.
- Ensure product is properly marked with identifying codes, UPC’s, tags, visible warning labels, UN #, etc.
- Explain/educate customers regarding merchandise, promotions, and online platforms utilizing product knowledge and following Company guidelines.
- Make manager aware of rule infractions and potential safety/security concerns immediately (i.e. smoking to close to exterior exit or within the building, fireworks use on property, fire hazards, obstructions, threats, etc.).
- Answer customer questions in keeping with Company Handbook and Code of Ethics, directing inquiries to qualified employee when necessary.
- Perform suggestive selling and upselling to encourage increased sales.
- Record all transactions on the POS system and accurately process cash, credit card, and gift card transactions
- Assist with merchandising, stocking, reducing damages, test product, and shrink.
- Assist customers entering and exiting the retail area as needed, loading/unloading carts, and transporting purchases to their vehicles when necessary/possible.
- Stock merchandise while maintaining the Company's standard of Customer Service including acknowledgement of all customers through verbal and non-verbal forms, such as a greeting/thanking, smiling and eye contact.
- Communicate pricing, signage, showroom, staff, customer, legal, safety, and security issues to the manager.
- Attend and participate in company related events, demos, trainings, and meetings as needed.
- Perform other duties based on business needs.
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job effectively:
Age, Education and/or Experience Requirements
- Must be 18 years of age or older.
- Must have at least 4 years secondary education.
Computer Skills
- Ability to navigate in a Microsoft Windows environment.
- Ability to operate Point-Of-Sale register system.
- Ability to operate electronic devices including smart phones, tablets, and computers using all major platforms.
- Ability to navigate electronic mail, text messages, social media platforms, and time apps.
Language Skills
- Ability to read and comprehend simple instructions, short correspondence and memos.
- Ability to write simple correspondence.
- Ability to effectively present information both one-on-one and small group situations.
- Ability to effectively communicate with diverse clientele and coworkers.
Mathematical Skills
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate and percent.
Reasoning Ability
- Ability to apply common sense understanding to carry out multi-step instructions in a fast-paced environment.
- Ability to deal with people effectively.
Other Skills and Abilities
- Must be able to navigate seasonality, unpredictability, fast-paced and slow work environments.
- Must have excellent teamwork and interpersonal communication skills.
- Must be a positive, courteous, energetic, enthusiastic, and customer focused self-starter.
- Must be on time and ready to work each scheduled shift.
- Must have common sense, physical and mental strength and stamina.
While performing the duties of this job, a person is regularly and/or repeatedly required to: stand, walk, stoop, kneel, pull, push, crouch, or crawl; use hands/fingers to touch, handle, or feel; reach with hands and arms; climb and balance; assemble and set up fixtures; regularly lift 50+ pounds and/or move 90+ pounds; talk and hear; for 8+ hours. Specific vision abilities required by this job include short and long-distance vision and depth perception. Work may take place indoors or outdoors. Event weekends and peak season dates may require many 14+ hour shifts in a row.
Job Types: Part-time, Seasonal, Temporary
Pay: $20.00 - $27.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
