Under indirect supervision, receives incoming calls, pages medical center personnel on request, and maintains various records, as required.
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Essential Functions:
- Receives and routes incoming calls to appropriate stations.
- Pages medical center personnel records and processes request for telephone equipment repairs.
- Serves as central communication point for all in-house emergencies, i.e.: Code Red, Code Pink, Code Blue, and general disasters.
- Responds to callers inquiries following established procedures and policies.
- Performs various clerical duties such as maintaining current reference of patient's location, listing of on-call personnel, and listing of beeper personnel.
- Provides general information for patients and personnel, maintains database for physician and employees' work and home telephones.
- Announces appropriate and urgent messages as approved by supervisor paging systems.
Operates Motorola paging system, CRT.- Does pager review for repair.
- Performs other related duties, as required, such as but not limited to operate Health Phone, TTY, KPDS, oxygen alarm, elevator emergency, and monitors administrative disaster system.
Basic Qualifications:
- Centrex experience preferred.
- Must be able to read, write, and clearly enunciate the English language.
- Must be able to work in a high volume environment.
- Must have the ability to retain large volumes of information to conduct business efficiently.
- Must be able to exercise independent judgment.
Notes:
- This position is varied hours, location and shifts.
PrimaryLocation : California,San Diego,San Diego Medical Center
HoursPerWeek : 1
Shift : Variable
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun
WorkingHoursStart : 12:01 AM
WorkingHoursEnd : 11:59 PM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : B09|OPEIU|Local 30
Job Level : Entry Level
Job Category : Administrative & Support Services
Department : San Diego Medical Center - MedFac-Communications - 0801
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
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